online business management services

Proof-reading documents, managing your social media or podcast management to full on tech support, websites and online launches, we are here to do it all for you removing the stress & overwhelm.

Below is a list of what support I can offer if you can’t see what you are looking for then please get in touch for further information as we may be able to support you. 

I get it done so you don't have to

Giving you MORE time back in your business to focus more on what you love.

ADMIN SUPPORT

Streamline your workload & elevate your success

Hiring a Online Business Manager to handle your administrative tasks can greatly benefit your business. I can take care of routine tasks such as scheduling appointments, managing emails, and handling data entry, freeing up your time to focus on other important business operations

Imagine building relationships and nurturing leads while you focus on what matters most – running your business! Email marketing automation makes it possible.

Here’s the gist:

  • Scheduling: Plan your emails in advance and set them to send at the perfect time, even while you’re sleeping.
  • Automation: Create automated sequences that nurture leads based on their actions (e.g., welcome new subscribers, send reminders, offer special promotions).

Benefits for busy business owners:

  • Save Time: Automate repetitive tasks and free up your valuable time.
  • Boost Engagement: Deliver targeted messages at the right time for better results.
  • Increase Sales: Convert more leads into paying customers with automated nurture sequences.

Feeling overwhelmed? We can help!

I offer email marketing setup and automation services to take the technical weight off your shoulders. Let me handle the behind-the-scenes work while you focus on what you do best – building your business.

Do overflowing inboxes and constant email notifications leave you feeling overwhelmed?

If you spend more time managing emails than running your business, you’re not alone. But what if you could streamline your workflow and reclaim control? That’s where expert Gmail & Microsoft Email Management comes in!

Here’s what I can do:

  • Organisation & Optimisation: Implement effective systems to declutter your inbox, prioritise emails, and improve overall organisation.
  • Automation & Filtering: Set up automatic filters and rules to categorise emails, reduce manual sorting, and boost efficiency.
  • Streamlined Communication: Explore advanced features like labels, folders, and integrations to optimise your workflow for Gmail or Microsoft Outlook.

Benefits for Busy Professionals:

  • Save Time: Spend less time managing emails and more time focusing on what matters.
  • Increased Productivity: Streamlined processes free up valuable time for core business activities.
  • Reduced Stress: Regain control of your inbox and eliminate email-related anxiety.

Don’t struggle alone!

I offer tailored solutions to optimise your Gmail or Microsoft Outlook experience and I will work with you to understand your specific needs and implement strategies to get your email under control.

Does the thought of blog publishing leave you feeling stressed?

Crafting compelling content is just one piece of the puzzle. Ensuring your blog is error-free, optimised for search engines, and seamlessly published can be a time-consuming challenge.

Here’s where I can help:

  • Professional Proofreading: Eliminate typos, grammatical errors, and clarity issues for polished, error-free content that reflects your professionalism.
  • SEO Optimisation: Enhance your blog’s visibility by strategically integrating relevant keywords, optimising meta descriptions, and structuring your content for search engine success.
  • Streamlined Publishing: Navigate the technical aspects of publishing with ease. We’ll ensure your blog posts are uploaded flawlessly and scheduled for optimal reach.

Benefits for Busy Bloggers:

  • Save Time: Focus on creating amazing content while experts handle technical details.
  • Boost Credibility: Impress your audience with polished, professional blog posts.
  • Increase Traffic: Attract more readers through effective SEO strategies.
  • Stress-Free Publishing: Publish with confidence, knowing your content is optimised for success.

Don’t let blog management hold you back!

My comprehensive support services offer a one-stop solution for all your blogging needs. Whether you need expert proofreading, SEO optimisation, or publishing assistance, I’ve got you covered.

Feeling overwhelmed by a mountain of transcripts?

Transcripts are a goldmine of valuable content, but turning them into captivating blog posts can feel like a daunting task.

Here’s where I bridge the gap:

  • Content Transformation: I  don’t just rewrite – I transform! Whilst retaining the essence of your transcripts and crafting engaging blog posts that resonate with your audience.
  • Structure & Flow: I ensure a clear structure, smooth transitions, and a conversational tone to keep your readers hooked from start to finish.
  • SEO Optimisation: Strategic keyword integration and content optimisation help your blog posts rank higher in search engine results, driving organic traffic.

Benefits for Content Creators & Businesses:

  • Maximise Your Content Potential: Extract maximum value from your transcripts by turning them into high-performing blog posts.
  • Save Time & Resources: Avoid the time-consuming rewrite process with my content transformation service.
  • Expand Your Reach: Increase website traffic and reach a wider audience by optimising your transcribed content for search engines.

Don’t let your transcripts gather dust!

I can help breathe new life into your audio content. Transforming your transcripts into engaging blog posts that capture attention, inform your audience, and contribute to your overall content marketing success.

Does your podcast have the potential for greatness, but managing it all feels overwhelming?

Editing, creating show notes, publishing across platforms, and promoting your podcast on social media can be a time-consuming juggling act.

Here’s how I can elevate your podcasting experience:

  • Expert Audio Editing: Enhance your podcast’s sound quality with professional editing that removes unwanted noise, ensures smooth transitions, and polishes your audio for a flawless listening experience.
  • Compelling Show Notes: Craft engaging show notes that summarise key points, highlight valuable resources, and entice listeners to explore further.
  • Seamless Publishing: I’ll handle the technical aspects of publishing your podcast episodes to all major platforms, ensuring timely and widespread availability.
  • Strategic Social Media Promotion: Expand your reach and connect with your audience through targeted social media campaigns promoting your podcast episodes.

Benefits for Busy Podcasters:

  • Save Time & Resources: Focus on creating amazing podcast content while we handle the technical and marketing aspects.
  • Exceptional Audio Quality: Impress your listeners with professional-sounding podcasts that showcase your expertise.
  • Increased Listenership: Reach a wider audience through seamless publishing and strategic social media promotion.
  • Simplified Workflow: Streamline your podcasting process and free up time to focus on what matters most – creating captivating content.

Don’t let podcast management hold you back!

I offer comprehensive podcast management services tailored to your unique needs and will handle everything from editing and publishing to crafting captivating show notes and promoting your episodes on social media.

Do you have amazing ideas for workbooks or presentations, but lack the design expertise to bring them to life?

Creating visually compelling and informative workbooks or presentations can be time-consuming and require specific design skills. Let me bridge the gap!

Here’s how I can help you shine:

  • Content Development & Structure: I can collaborate with you to refine your content, organise it for optimal flow, and ensure your message resonates with your audience.
  • Eye-Catching Design: Whether you prefer Canva or Keynote, I can work with you to create visually engaging presentations or workbooks that capture attention and leave a lasting impression.
  • Branding Integration: I’ll seamlessly integrate your brand elements (logos, fonts, colors) to ensure consistency and professionalism across your materials.
  • User-Friendly Format (Workbooks Only): For workbooks, I’ll focus on creating a user-friendly experience with clear layouts, interactive elements (if desired), and easy-to-follow instructions.

Benefits for Busy Professionals & Trainers:

  • Save Time & Resources: Focus on your core expertise while we handle the design and layout aspects.
  • Professional Polish: Impress your audience with polished, visually appealing presentations or workbooks that elevate your brand image.
  • Increased Engagement: Capture attention and enhance understanding with creative visuals and a clear structure.
  • Effortless Customisation (Canva Only): If you choose Canva, you can easily customise the design after we create it, allowing for ongoing flexibility.

Don’t settle for mediocre presentations or workbooks!

Are you brimming with knowledge you’d love to share through an online course, but overwhelmed by the technical setup?

Building online courses on learning platforms can be a fantastic way to share your expertise, reach a wider audience, and generate passive income. However, the technical aspects of platform setup, content creation, and student management can feel daunting.

Here’s where I come in to empower you:

  • Learning Platform Navigation: I’ll guide you through popular options like Thrivecart Learn, Podia, Teachable, or Thinkific, helping you choose the platform best suited to your needs and goals.
  • Course Development & Structure: We’ll collaborate to refine your course curriculum, organise content for optimal flow, and create a seamless learning experience for your students.
  • Content Creation Support: Whether you prefer text, video, or audio content, I’ll offer assistance with scripting, recording, and formatting to ensure your course content is clear, engaging, and informative.
  • Platform Setup & Optimisation: I’ll handle the technical aspects of setting up your course on your chosen platform, including content upload, assessments, and student management tools.

Benefits for Aspiring Course Creators:

  • Save Time & Resources: Focus on sharing your knowledge while we handle the technical setup and optimisation.
  • Seamless Course Launch: Launch your online course with confidence, knowing the platform is configured efficiently and the content is polished and engaging.
  • Increased Student Engagement: Benefit from our expertise in creating a structured and interactive learning experience for your students.
  • Streamlined Student Management: Manage student enrolment, track progress, and address inquiries with user-friendly platform features and our guidance.

Don’t let technical hurdles hold you back from sharing your knowledge!

Have you built a vibrant membership site, but struggle to keep it engaging and manage it all on your own?

Uploading fresh content, fostering a supportive community, and promoting your membership site on social media can be a juggling act, especially as your membership base grows.

Here’s where I can lighten your load:

  • Content Creation & Curation: I can help you brainstorm compelling content ideas, schedule regular uploads (e.g., monthly), and curate resources to keep your members engaged and coming back for more.
  • Community Management: From welcoming new members to facilitating discussions and addressing concerns, I’ll ensure a thriving and supportive community environment.
  • Social Media Promotion: I’ll develop targeted social media campaigns to attract new members and generate excitement for your membership site’s offerings.
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Benefits for Busy Membership Site Owners:

  • Save Time & Resources: Focus on the bigger picture while we handle the day-to-day management of your membership site.
  • Consistent Content & Engagement: Keep your members engaged with a steady stream of valuable content and a fostered sense of community.
  • Increased Growth: Attract new members through strategic social media promotion and a thriving online haven.
  • Reduced Stress: Delegate tasks and gain confidence knowing your membership site is in expert hands.

Don’t let managing your membership site become an overwhelming burden!

I offer comprehensive membership site management services designed to free your time and empower you to focus on growing your community. Let me handle the content creation, community engagement, and social media promotion while you cultivate a thriving membership hub. 

Feeling bogged down by manual membership data analysis?

Monitoring key membership metrics like growth, churn, and engagement is crucial for understanding your member base and making informed decisions. But crunching numbers and generating reports can be a time-consuming and tedious task.

Here’s where I can empower you:

  • Automated Data Collection: Leverage your existing membership platform’s functionalities to automatically gather relevant data points at the end of each month.
  • Customisable Reporting: I’ll create custom reports tailored to your specific needs, highlighting key membership figures like:
    • Total members
    • New member signups
    • Cancellations (churn rate)
    • Engagement metrics (e.g., forum activity, content consumption)
    • Revenue generated
  • Clear & Actionable Insights: Go beyond raw data with insightful analysis that allows you to identify trends, understand member behaviour, and make data-driven decisions to optimize your membership experience.

Benefits for Busy Membership Site Owners:

  • Save Time: Automate data collection and reporting, freeing up valuable time for strategic planning and member engagement activities.
  • Gain Valuable Insights: Uncover key trends and patterns in your membership data to gain a deeper understanding of your member base.
  • Make Data-Driven Decisions: Leverage data insights to optimise your membership offerings, pricing strategies, and content creation for better results.
  • Improved Member Retention: Identify churn risks and implement proactive strategies to retain members and foster a thriving community.

Don’t let valuable membership data sit unused!

I can help you streamline your end-of-month reporting process and extract actionable insights from your data. With my ability to translate raw numbers into clear, concise reports that empower you to make informed decisions for a thriving membership site.

Do subscription headaches leave you feeling frustrated and overwhelmed?

Managing recurring payments, monitoring failed transactions, and ensuring a smooth subscriber experience can be a complex task. But it doesn’t have to be!

Here’s how I can simplify your subscription management:

  • Payment Processing Integration: I can help you integrate secure and reliable payment processing solutions like Stripe, PayPal, or Authorize.net into your platform.
  • Automated Billing & Renewal: Streamline your workflow with automated billing processes that handle recurring payments seamlessly. Helping you minimise manual intervention and ensure timely renewals.
  • Failed Payment Management: I’ll develop strategies to identify and address failed payments promptly. This includes implementing dunning management workflows to contact subscribers about failed transactions and facilitate successful renewals.
  • Fraud Detection & Prevention: Protect your business from fraudulent activity with our expertise in integrating fraud detection systems within your payment processing setup.

Benefits for Businesses with Subscription Models:

  • Reduced Administrative Burden: Automate recurring tasks like billing and renewals, freeing up your time for strategic growth initiatives.
  • Increased Revenue Collection: Minimise failed payment occurrences through proactive dunning management and secure payment processing.
  • Improved Customer Experience: Ensure a smooth and hassle-free subscription experience for your customers, fostering loyalty and retention.
  • Enhanced Security: Protect your business from fraudulent activity with our expertise in integrating fraud detection systems.

Don’t let subscription management become a pain point!

 

  • Email Marketing ( scheduling and setting up automation)
  • Gmail & Microsoft Email Management 
  • Blog support ( proofreading, SEO & publishing) 
  • Turning Transcribes into Blog Posts 
  • Podcast Management ( editing, show notes, publishing, and social media for podcasts)
  • Workbook or Presentation Slides Creation 
  • Building Online Courses on Learning Platforms 
  • Managing Membership Sites ( uploading new monthly content, social media, community support) 
  • End of Month Membership Figures Reporting 
  • Managing subscription payments and failed payments 
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social media management

Maximize your online presence, and minimize your effort.

By outsourcing your social media management, you can minimize your effort and save time. You won’t have to worry about staying updated on the latest social media trends, creating and scheduling content, or responding to customer inquiries and feedback. Instead, you can focus on your core business activities, leaving the social media management to your wing woman! This allows you to be more productive, efficient, and free from the stress and distractions of managing multiple tasks.

  • Monthly Social Media Reports with STATs ( what is working and what isn’t )
  • Content Creation 
  • Graphic Creation in Canva
  • KPI related social media monthly plan 
  • Scheduling and Planning Social Media 
  • Video content creation 
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WEBSITE SUPPORT & MANAGEMENT

Your website expertly managed, so you can focus on your business

Peace of mind that your website is in good hands. From technical maintenance to content creation and optimization. Whether you’re looking to enhance the performance of your website, improve its design, or just need an extra hand with updates and changes, I am here to help.

Working closely with you to understand your needs and preferences. I will provide you with customized solutions to meet your specific requirements, whether it’s updating your website’s content, fixing technical issues, or improving its overall performance. You’ll have the assurance that your website is running smoothly and effectively, helping you to achieve your online goals.

Let’s elevate your online presence, maximize your website’s potential, and ultimately achieve your business goals.

MONTHLY RETAINER

FOR THE BUSINESS OWNER WHO IS LOOKING FOR CONSISTENT SUPPORT

*minimum monthly package is from £300 per month

Whether you are looking to free up your time, increase productivity,  or need a right hand woman with an extra pair of hands to help the daily operations run smoothly you’ll have the comfort and confidence of consistent & reliable support each month. 

PROJECT PACKAGE

FOR THE BUSINESS OWNER WHO NEEDS AN EXTRA HAND WITH A ONE-TIME PROJECT

* project prices will reflect the amount of time/hours as well as the technicality level required

Bespoke solutions for your one off projects providing customised support for a variety of projects such as streamlining your workflows, automating your processes, achieve specific business goals or just needing an extra pair of hands 

my goal is that you...


Understand how you can be supported in building and growing your business no matter what stage you are at.

Delegation is not lazy it's a smart move and an investment that will allow you to focus on the areas of your business that you love.

Living our values and creating businesses that are an expression of who we are allows the possibility of great partnerships and outcomes in your business with me as your wing woman walking alongside you & supporting you.